You're sitting in the office with a client on the phone, ready to make the deal of your career.
They are ready to invest heavily in a shipment of your new and improved flux capacitor - a sale equivalent to the GDP of a medium sized African nation.
If you can clinch this you'll be wearing a jet pack to fly up the greasy pole.
But the client wants to know if they can be delivered in three days - and he has to know now or he will go elsewhere. You need to find out if Bob in despatch can handle it.
But Bob isn't answering the phone and you don't know where he is, or who else may be able to help you.
Your dreams of early retirement on your yacht in the Caribbean slip away into the ether.
Is there anything that could have avoided this?
Well, if the hype is to be believed, unified communications (UC) may have saved the day.
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